Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateTrusted Water Damage Restoration for New York Homeowners
Water damage restoration in New York, NY typically runs between $1,200 and $4,800 depending on the size of the affected area, the water source, and how long it’s been sitting. Most jobs in walk-ups, brownstones, and high-rise co-ops take three to five days from extraction to final drying. Marsh Water Damage Restoration has been handling New York water damage since 2005, and we answer our phones with a live person 24/7. When a supply line bursts in a Murray Hill co-op at 2 a.m. or a Ceiling & Roof Leak Water Damage situation develops during a nor’easter, you need someone who picks up. Call (845) 932-0769 and you’ll get Tobias Reyner’s team, not a voicemail tree.
Water Damage Repair
Water Damage Repair is the structural work that happens after the water is out: replacing drywall, subfloor, baseboards, and insulation that water has compromised. You need it when building materials have warped, swollen, or started to lose integrity, which in New York’s older housing stock often means plaster walls and hardwood floors that have absorbed water for days before anyone noticed. Marsh Water Damage New York handles the full repair scope, from cutting out damaged sections to matching existing finishes in prewar buildings. Most residential repairs in the city run $800 to $3,000 depending on what was affected and how much material needs replacement.
Materials We Replace
We regularly replace drywall, plaster, hardwood, tile underlayment, and insulation across New York’s five boroughs. In prewar buildings especially, matching existing trim and flooring requires sourcing period-appropriate materials, which our team has done for years.
When Repairs Can’t Wait
If drywall is soft to the touch or flooring has begun to cup, the damage is active and spreading. Waiting only increases the repair bill, because water keeps wicking upward through porous materials until it’s stopped.
Restoration work we handle
Water Mitigation
Water Mitigation is the first-line response that stops active water damage from getting worse: stopping the source, extracting standing water, and setting up drying equipment. You need it immediately after any leak or flood, because every hour of delay means more material absorbs water and more demolition is required later. Marsh Water Damage New York arrives with truck-mounted and portable extraction units, then places air movers and dehumidifiers from XPOWER and Phoenix to pull moisture out of the structure. Mitigation-only scopes, without repairs, typically run $900 to $2,500 in New York homes and apartments.
Stopping the Source
Before any drying starts, we locate and stop the water at its source, whether that means shutting off a supply valve, patching a roof penetration, or working alongside your building’s super on a riser issue. Without this step, everything else is wasted motion.
Drying to a Standard
We use psychrometric readings (measuring the moisture in the air) and moisture meters to track drying progress room by room. The gear stays in place until the numbers say the structure is genuinely dry, not just dry on the surface.
Flooded Basement
A Basement Water Removal job in New York usually comes from one of three sources: a failed sump pump, sewer backup during heavy rain, or groundwater pushing through foundation walls in low-lying areas like Whitestone or Middle Village. Standing water in a basement needs extraction within hours, because it’s soaking into whatever is stored down there and wicking up into finished walls once the water level rises above the sill plate. Marsh Water Damage New York pumps out the water, removes saturated materials, and dries the space to prevent mold from taking hold in the dark, humid conditions basements are known for. Basement flood cleanup and drying in the city typically costs $1,500 to $4,000 depending on square footage and how much finished space was affected.
Foundation Seepage
Older New York basements often have fieldstone or brick foundations that let groundwater in during heavy storms. We extract the water and then assess where it’s entering so you know whether you need a restoration crew or a waterproofing contractor, and we’ll tell you plainly which one you need.
Sewer Backups
When city sewers surcharge during heavy rain, the lowest drain in your home becomes the relief valve. This water carries contaminants, so we treat it as Category 3 and remove affected materials rather than trying to dry them in place.
Water Extraction
Water Extraction is the physical removal of standing water using pumps and vacuums, and it’s the single most important step to limit damage from any water event. The faster standing water comes out, the less time it has to soak into drywall, hardwood, and subfloor, which directly reduces your total restoration cost. Marsh Water Damage New York runs extraction equipment from Phoenix and B-Air that can pull hundreds of gallons per hour, which matters in a flooded Long Island City basement or a Burst Pipe Restoration situation in a SoHo loft. Standalone extraction without drying or repairs generally runs $400 to $1,200 in New York, though most jobs combine extraction with drying.
What We Extract
Beyond standing water, we extract water from carpet, padding, and hard surfaces using weighted extraction tools that press water out of fibers. Carpet padding almost always gets removed and replaced, since it acts like a sponge and can’t be dried reliably.
Hidden Pockets
Water hides under cabinets, behind baseboards, and inside wall cavities, where extraction equipment alone can’t reach. That’s where our moisture meters come in, mapping exactly where water has traveled so we don’t miss a pocket that would otherwise grow mold later.
Emergency Water Removal
Emergency Water Extraction is the 24/7 response for active leaks, burst pipes, and flooding that can’t wait until morning. You need it when water is still flowing or standing, because the difference between calling now and calling tomorrow can be thousands of dollars in additional damage. Marsh Water Damage New York answers every call with a live person, including holidays, and dispatches a crew to New York addresses around the clock. Emergency extraction and initial mitigation in the city typically runs $1,000 to $3,000 depending on the water volume and the hour, and we give you a written price before any work begins.
What Happens When You Call
You’ll reach a live dispatcher who asks about the water source, the affected area, and whether electricity is involved, then tells you what to do in the next ten minutes while a crew heads your way. No hold music, no callback queue.
Electrical Safety
If water has reached outlets, appliances, or your breaker panel, do not enter the area. We coordinate with your building or utility provider to cut power where needed before extraction begins, because water and live electrical systems are a fatal combination.
Flood Damage Restoration
Flood Damage Restoration covers the complete recovery from storm water, river flooding, or sewer backup: extraction, drying, sanitizing, and rebuilding what was ruined. You need it when flood water has touched building materials, because that water carries silt, sewage, and whatever else it picked up on its way into your New York home. Marsh Water Damage New York follows IICRC standards for contaminated water, which means removing affected porous materials, sanitizing structural framing, and drying to measured standards before any rebuild begins. Full flood restoration, including rebuild, commonly runs $3,000 to $12,000 or more in New York depending on the scale of the damage.
Category 3 Protocols
Flood water is classified as Category 3, meaning it’s presumed contaminated. That changes the scope significantly: anything porous that absorbed it gets removed, hardwood usually doesn’t survive, and structural wood gets cleaned and treated before it’s closed back up.
Working With Insurance
Flood claims are some of the most paperwork-heavy in restoration. We document everything with photos, moisture readings, and a written scope of loss, and our team coordinates directly with your adjuster so you’re not the one translating line items between us.
Water Damage Cleanup
Water Damage Cleanup is the removal of water, debris, and unsalvageable materials from your home after a leak or flood, leaving the space dry, sanitized, and ready for repair. You need it even when the water looks clean, because within 24 to 48 hours, wet materials in New York’s humid summers start growing mold. Marsh Water Damage New York handles the entire cleanup scope: extraction, removal of damaged drywall and flooring, surface sanitizing, and deodorizing with professional equipment. Cleanup from a contained leak, like a dishwasher supply line, typically runs $700 to $2,000 depending on how far the water traveled, while larger scopes cost more.
What Gets Removed
We remove what can’t be saved: wet insulation, saturated drywall, carpet padding, and any organic materials that have absorbed water into their core. The goal is to leave clean, dry framing that’s ready for rebuilding, not to rip out things that could have been dried in place.
Sanitizing and Odor
After extraction and demolition, we treat affected surfaces with antimicrobial products and run air scrubbers where needed. That’s what prevents the musty smell that shows up weeks after a water event if the space wasn’t properly cleaned.
Emergency Water Damage Restoration
Emergency Water Damage Restoration is the full immediate response, not just extraction but the complete initial scope: stopping the source, extracting water, setting drying equipment, and documenting everything for insurance. You need it when a water event is still active or has just occurred, because the restoration window doesn’t reopen once materials start breaking down. Marsh Water Damage New York offers 24/7 emergency response throughout New York, with a live person answering and a Threshold Verified technician arriving with name and photo sent to your phone before the knock. Emergency restoration scopes typically run $1,200 to $4,500 before repairs, depending on water volume and affected square footage.
The First 90 Minutes
In the first hour and a half after arrival, we’re stopping the source, extracting standing water, moving furniture and belongings out of the wet zone, and beginning demolition of unsalvageable materials. Speed here is what protects the rest of your home.
Documentation Built In
Every emergency job includes photo documentation of affected areas, moisture readings, and a written scope of work with a price attached. If you’re filing an insurance claim, this documentation package is what your adjuster will reference, and we hand it to you before work starts.
See the difference
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After
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After
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AfterBrands We Service
We’ve serviced and rebuilt homes with HVAC, dehumidification, and plumbing systems from every major brand on the New York market. On the drying side, we run Phoenix dehumidifiers and XPOWER air movers, which are the same commercial-grade units used on large commercial losses in Manhattan high-rises, and our crews know their operation inside out. B-Air equipment also appears on our jobs where specific drying configurations call for it, and our technicians hold IICRC, RIA, and IFA credentials that cover proper equipment sizing and placement.
For household systems affected by water, whether you have a Trane air handler that took on water in a Chelsea mechanical closet or a Rheem water heater that flooded a Battery Park City utility room, we assess what can be restored and what needs replacement. Our scope of work spells out the difference in writing, with a price attached to each line item, before any work starts.
Signs You Need a Pro Right Now
- Your walls or floors feel soft or spongy. That means the material has absorbed enough water to lose structural integrity. By the time you can feel it, the damage is already inside the wall cavity or subfloor, and it’s spreading.
- You smell must or earth, especially after a leak you thought was handled. That odor is microbial growth starting. It doesn’t take visible mold to have a problem, and the smell means moisture is still present somewhere you can’t see.
- Water is seeping up through your floor or out from under baseboards. Water travels along subfloor and joists, not in a straight line from the source. Seeing it emerge far from the original leak means the hidden spread is already significant.
- Your water bill spiked without explanation. A sharp increase often signals a slow leak inside a wall, under a slab, or behind an appliance. Those leaks can run for weeks before they become visible, and by then the damage is extensive.
- Paint is bubbling, peeling, or staining on ceilings or walls. Water trapped behind the surface pushes the finish off the substrate. If you see brown rings or bubbling paint in a New York apartment, there’s a leak above or inside that wall, and it’s been active long enough to saturate the material.
Our Process, Step by Step
- 1
Stop the source and assess. We locate the leak or flood source and shut it down. Using moisture meters, infrared cameras, and psychrometric readings, we map exactly how far water has traveled, including into cavities you can’t see.
- 2
Extract standing water. Commercial extraction equipment pulls standing water from floors, carpet, and hard surfaces. The goal is removing every gallon we can before drying equipment is placed, because extraction is faster and cheaper than evaporation.
- 3
Remove unsalvageable materials. Wet insulation, saturated drywall, carpet padding, and any material holding water that can’t be dried gets cut out. This step prevents mold and stops water from wicking further into your structure.
- 4
Dry to a measured standard. We place Phoenix and XPOWER dehumidifiers and air movers, then monitor daily with moisture meters. We don’t pull equipment until the numbers confirm the structure is dry to IICRC standards, not just dry to the touch.
- 5
Clean, sanitize, and document. Affected surfaces get treated with antimicrobial products, air quality gets addressed where needed, and we hand you a written record of what was done, with photos and readings. From here, you decide on repairs with a written scope and price in hand.
How Much Does Water Damage Restoration Cost in New York?
A typical water damage restoration job in New York runs between $1,200 and $4,800. That range covers the most common scenarios we see across the city. A contained dishwasher leak with minor drywall cutting and drying: $1,200 to $1,800. A burst supply line in a bathroom that soaked the floor and ran into the unit below: $2,000 to $3,500. A flooded basement in Bensonhurst or Whitestone after heavy rain, with extraction, demolition, drying, and rebuild: $3,500 to $8,000. A Category 3 sewer backup requiring full remediation and rebuild: $5,000 to $12,000 or more. What drives the price is square footage, water category, how long the water sat, and whether finishes like custom millwork or period tile need matching.
To avoid overpaying, insist on a written price before any work starts. That’s how Marsh Water Damage Restoration operates on every job, and it’s printed on our work order, not a verbal estimate that changes after demolition begins. A free estimate from us includes the moisture mapping, the written scope, and the line-item price. You’re not obligated to proceed, and you’ll know the number before we touch anything. We also never charge for the phone call, the questions, or the second opinion on a quote you’ve already gotten from another company.
Our Service Area Near New York
We serve all five boroughs, with crews ready for Water Damage Restoration in Manhattan as well as Water Damage Restoration in Long Island City. We’re in Upper East Side co-ops, Murray Hill walk-ups, Sunset Park brownstones, Bensonhurst and Whitestone single-family homes, Chelsea lofts, Battery Park City high-rises, and SoHo cast-iron buildings on a regular basis. Typical response time within Manhattan is under 90 minutes; outer boroughs run two to three hours depending on traffic. Call us and we’ll give you a real ETA, not a range.
Serving New York, NY - Our Local Coverage Area
We’re based in the New York area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions About Water Damage Restoration in New York
Water damage restoration is the process of stopping the water source, extracting standing water, drying the structure to measured standards, and repairing what was damaged. It includes demolition of unsalvageable materials, sanitizing, and the rebuild work needed to return your New York home to its pre-loss condition. The goal is to stop both the immediate damage and the secondary problems, like mold, that follow water if it isn’t handled properly. Call (845) 932-0769 and we’ll explain exactly what your situation requires.
Most New York water damage restoration jobs take three to five days from arrival to final drying, with drying equipment running continuously during that period. Repairs add time depending on scope: a small drywall replacement might add two days, while a full basement rebuild can take two to three weeks. We monitor moisture readings daily and can tell you on day one how long drying will take based on the saturation levels and materials involved.
Most residential water damage restoration in New York runs $1,200 to $4,800 for extraction and drying, with repairs adding to that based on scope. A simple leak with minimal demolition sits at the low end; a flooded finished basement with rebuild sits at the high end or beyond. We give you a written, line-item price before any work starts, so you know the number before we cut anything open. Estimates are free, and there’s no obligation.
Yes, we run Phoenix dehumidifiers, XPOWER air movers, and B-Air equipment on our drying jobs across New York. Our technicians are credentialed through IICRC, RIA, and IFA, which includes proper sizing and placement of commercial drying equipment. The equipment matters because undersized gear means longer drying times and higher risk of secondary damage.
Yes, we answer every call with a live person 24 hours a day, 7 days a week, including holidays. We show up for burst pipes, sewage backups, and flooded basements at any hour, not just during business hours. When you call, you’ll get a real ETA and a real name, not a recording.
Every job carries our 365-Day Done Right Promise, which is a written guarantee printed on every work order. If anything related to the repair is not right within a full year, we come back and make it right with a free second visit, automatically included. This isn’t a promotional offer; it’s a standing term on every job we do in New York.
If safe to do so, move small valuables and electronics out of the wet area, and take photos of the damage for your own records. Don’t enter areas where water has reached outlets or electrical panels. Our team handles everything else when we arrive, including moving furniture and protecting undamaged areas with floor runners and plastic barriers. Call (845) 932-0769 and we’ll talk you through what to do while we’re on the way.
Schedule Your Water Damage Restoration Service in New York Today
Water in your home only gets more expensive the longer it sits. Call (845) 932-0769 right now and you’ll reach a live person who can dispatch a Threshold Verified technician to your New York address, with their name and photo sent to you before they arrive. Every job gets a written price before work starts, and every repair is covered by our 365-Day Done Right Promise. The estimate is free, the call is free, and the answer you get is honest.
Written by Tobias Reyner, Owner at Marsh Water Damage New York, serving New York since 2005.